Privacy Policy

Last updated: April 8, 2026

This Privacy Policy applies to MyCloudSociety, a SaaS platform for housing societies provided by Nexstack Software Private Limited. It explains how we collect, use, and safeguard your information when you use our software subscriptions, onboarding, setup, and related software services.

1. Data Collection

We collect information that you provide directly to us, including:

• Personal Details: Name, email address, and mobile number.
• Society Details: Society name, address, and flat/unit information.
• Financial Information: Payment details are handled by authorized third-party providers and are not stored directly by us.

2. How We Use Your Data

The information we collect is used to:

• Provide, maintain, and improve our services.
• Process transactions and send related information.
• Communicate with you regarding service updates and support.
• Enable society committee members to manage resident directories and billing.

3. Data Security

We implement robust technical and organizational measures to protect your data against unauthorized access, loss, or alteration. However, no method of transmission over the internet is 100% secure.

4. No Selling of Data

We do not sell, trade, or otherwise transfer your personal information to outside parties for marketing purposes.

5. Cookies

We use cookies to improve your user experience, remember your preferences, and analyze how our service is being used.

6. Third-Party Services

Our service may use third-party providers for payment processing and other supporting services. These third parties have their own privacy policies regarding how they handle your data.

7. User Rights

You have the right to request access to, correction of, or deletion of your personal data stored on our platform. Please contact us for such requests.